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RESIDENTIAL AIR SOURCE HEAT PUMPS

HEAT PUMPS

Air Source Heat Pumps (ASHP) transfers heat from the outside air to the water in your central heating system.

Working down to -25°C.

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HOT WATER

CYLINDERS

Including unvented and smart hot water cylinders.

Plus thermal stores and air to air heat pump cylinders utilising a split F-Gas system.

RADIATORS

Replacing old dirty radiators with new or upgrading to meet your heat loss requirement when upgrading to a air source heat pump.

UNDER FLOOR HEATING

Under floor heating is the perfect combination to accompany your air source heat pump.

We also install systems for all other heat sources.

BOILERS

Not one of our eco friendly options, but we understand that sometimes property type, budget and usage means a traditional gas boiler is the best option.

SMART CONTROLS

We only install start controls allowing you to view your system online, in most cases on an app. 

Allowing you to work with your renewable systems.

ONLINE HEAT PUMP COST ESTIMATOR

Use our estimator to get an idea of the cost of a heat pump

Try out our free tool below which has been developed to help home owners to estimate the cost of installing a domestic air source heat pump.

Please note that this tool is designed to provide an estimate only.

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Request a heat pump estimate above to start the journey!

AIR SOURCE HEAT PUMPS

To give you an idea of what your property could have installed, based on its size.

However every property is unique so this is just a guide.

Due to the lower flow temperatures produced you may need to upgrade some radiators and pipework too. 

We carry out a full property heat lose calculation to ensure your system is sized correctly for the property and its unique features.

There are four elements to your heat pump installation

  • The outdoor unit

  • The indoor unit / cylinder

  • The buffer vessel

  • The heating system

Heat pumps require a cylinder, which is sometimes incorporated into what is called an indoor unit.

Cylinders are sized based on the number of people that could occupy the property and this is multiplied by 45 litres, to give us your cylinder size.

THE PROCESS

Survey

This is a two stage process.

Initially we will book you in for an online call to discuss your needs and property type.  Following this we will attend your home and carry out a full technical assessment where we collect all the information required for your design and quote.

Duration: 30 minutes + 1.5 hours

Air Source Heat Pumps

You will hear terms like compression cycle and ground loops, companies start to call radiators emitters. This is to make your fairly new technology sound super high tech, to justify the price.

An Air Source Heat Pump (ASHP) is a low-carbon heating system that extracts heat from the outside air to warm your home and provide hot water. They are highly efficient alternatives to traditional fossil-fuel boilers, typically producing 3 to 4 units of heat for every 1 unit of electricity used (300–400% efficiency). 

Heat pumps run at a low flow temperate around 45 degrees, so require correctly designed pipework and sized radiators to get the heat from the water into the pipes and into your radiators.

Gas boilers have a flow temperature of around 60 - 65 degrees.

Heat pumps and the systems required to support the lower flow temperature around the system are not cheap but with a well designed system, the price and installation does not have to be painful.

You will see a huge reduction in your gas bill but your electric bill will go up as it now has to supply power to a compressor and a heating element (for seriously cold spells), so installing a heat pump with solar and maybe a battery is a great idea.

How They Work

Heat pumps function like a refrigerator in reverse, using a refrigeration cycle to "move" heat rather than generating it through combustion:

  1. Absorption: An external fan pulls outside air across an evaporator coil containing a cold liquid refrigerant. This refrigerant boils at very low temperatures, turning into a gas as it absorbs heat from the air—even in temperatures as low as  or .

  2. Compression: A compressor squeezes the refrigerant gas, significantly increasing its pressure and temperature.

  3. Heat Exchange: The hot gas passes through a condenser (heat exchanger), where it releases its heat into your home's central heating system (water for radiators/underfloor heating) or a hot water cylinder.

  4. Reset: The now-liquid refrigerant passes through an expansion valve, where it cools down and returns to the evaporator to start the cycle again. 

How They Are Sized

Sizing is the process of matching the heat pump's power output (measured in kilowatts (kW)) to your home's specific heating needs. Correct sizing is critical: an oversized unit will "short cycle" (turn on and off too often), wasting energy and causing wear, while an undersized unit will run constantly and fail to keep the house warm. 

Key Factors for Sizing:

  • Heat Loss Calculation: A professional must perform a detailed survey of your home's walls, windows, roof, and floor to determine exactly how much heat escapes. This is the only accurate way to size a system.

  • Property Size & Layout: Larger or multi-story homes require more capacity (higher kW) to maintain comfortable temperatures.

  • Insulation Levels: Well-insulated homes retain heat better and can use a smaller, less expensive heat pump. Poorly insulated homes may require a much larger unit to compensate for heat loss.

  • Local Climate: In colder regions, a higher-capacity unit or one specifically designed for cold climates may be needed to maintain output when outside temperatures drop.

  • Usage Profile: The number of occupants and bathrooms influences the required capacity for domestic hot water production. 

General Sizing Rules of Thumb:

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FAQ

Common Questions

Have questions? Find answers to some of the most frequently asked queries about our products and services.

If you have any other questions, please get in touch.

Do I need planning consent?

Generally not, as the majority of installations fall under permitted development. However there are situations when planning is required. We will advise you accordingly.

Check out our FAQ for a full answer.

Do heat pumps work in the winter?

Sweden install over 100,000 air source heat pumps a year!

Sweden is, on average, colder than England, with a yearly average temperature of around 7 degrees compared to England's 10 degrees.

The difference is more significant in winter, as Sweden's coldest month (January, with an average minimum of -6) is much colder than England's (February, with an average minimum of 2).

Sweden is used as an example due to their climate and take take up of the technology many years before the UK.

Check out our FAQ for a full answer

What is a buffer vessel?

A buffer vessel provides hydraulic separation between the heat pump and the heating circuit, improving system stability and flow management.

The additional buffer volume ensures a reliable reserve of water is available when the heat pump enters defrost mode, maintaining consistent heating performance.

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Get in Touch

Reach out to us for inquiries, product details, or any assistance.

We're here to help.

Or give us a call on

0333 090 7546

Or send us a WhatsApp message

07356 273141

Or send us an email

enquiries@qualisenergy.co.uk

ENQUIRE NEW

Get a free assessment

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Or book an appointment through our booking system.

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